Fierce competition in the commutations sector and mobile market saturation make it critical for telecom operators to retain existing subscribers, ensure their loyalty and encourage them to use additional services.
The CIS group of products allows operators to set up and run both long-term loyalty programs aiming to stimulate consumption and short-term marketing campaigns intending to promote new services and target customers with advertising messages.
CIS expands telecom operators’ campaign management capabilities by enabling them to address their target audiences directly and personalize offers based on subscribers’ behavior patterns.
In addition to its core features, CIS offers some additional ones, such as incentive programs for sales staff and customer service reps. With these programs, operators can motivate their own employees and employees of their partners to activate more new subscribers and offer more additional services to existing ones.
With its flexible configuration options and impressive performance, CIS can handle huge subscriber bases measured in millions.
High performance for subscriber bases measured in millions
Telecom operators can set up incentive programs to match the specifics of their business processes
Easy integration with billing systems enables accumulation programs and online traffic discounts
Any loyalty program eligibility and non-eligibility criteria
Full integration with self-service systems
A variety of rewards, including ones provided by partners, that can be activated by subscribers