Today, there is a growing trend towards increasingly complex telecom services; it usually takes multiple hardware platforms and information systems to deliver them. To take on this new challenge, telecom operators, who already are overwhelmed with the variety of standards and protocols they need to support and implement, are looking for one-stop solutions that would allow them to centralize the management of their telecom equipment and software platforms, minimizing the risk of disruptions and errors in delivering both simple and complex services.
HEX is a mediation system that bridges the gap between telecom equipment (switches, access points) and service delivery platforms (voice mail, prepaid systems, PayTV platforms, any VAS platforms), on the one side, and information system that store information about service and subscriber statuses, on the other side, having them function as a single solution.
The product is used for:
The business logic behind the management of services, including ones delivered across multiple platforms, does not depend on the composition and types of the service provisioning platforms
Advanced service management algorithmization tools
The problem of slow interfaces between billing systems and service delivery platforms is solved by increasing the number of connections
Automatic reconnection and resubmission of requests to equipment after disruptions
A powerful system that allows for creating, testing and saving equipment configurations for reusing them later
Still running even after disconnecting from one or more equipment and/or database instances