At its core, the system has a billing and information system (BIS) that keeps track of all financial transactions between the operator and its customers. BIS integrates into the operator’s infrastructure with a set of ready-to-use components (adapters) designed specifically for the switching equipment/exchanges (over 30 vendors) and data formats used by the operator (more than 200 formats are available). Additionally, the solution benefits from a special-purpose component called CDR_SERVER that captures call detail records (CDRs) and converts them into a unified format called BIS+, facilitating the archiving, storage, processing and analysis of subscriber behavior and settlement data (DATA_ARCHIVER).
With the rate plan management functionality that BIS provides, a fixed operator can implement a range of rates to meet its rating and charging needs, including rates for telephony, broadband and other telecom services. Postpaid customers, who pay for the services they receive after they get a bill, account for the best part of a fixed operator’s customer base. Customers are charged for services on a regular (fixed or usage-based recurring charges) or occasional (non-recurring charges that are due after a service has been provided) basis; charges may be adjusted via marketing campaigns and promotions or loyalty programs. Bills are generated by a regular billing procedure that runs across the entire customer base or by an on-demand billing procedure that is run for individual customers.
A single account for all telecom services provided to a subscriber
A wide range of supported PSTN equipment (over 30 equipment vendors)
End-to-end automation of a fixed operator’s business activities
An open architecture and a great potential for continued improvement and development
Robustness against a poor telecom infrastructure; experience in legacy infrastructure integration and modernization
24/7 technical support via a robust network of regional offices