solutions

For Mobile Operators
Peter-Service offers an integrated solution for end-to-end automation of mobile network operators’ processes.

Multi-Service Network Environments

Billing and Information System (BIS) is designed for GSM, CDMA, UMTS and WiMax network operators, including multi-technology operators. The rating engine of the system allows for real-time call data collection from various vendors’ infrastructure solutions. Subscriber charges are processed and managed in a technology-agnostic manner, meaning that the same rules apply to all communications technologies. The system can use information about network events (call detail records, CDRs) for offline control of online charging.

With its advanced rate plan management functionality, BIS offers a variety of rates covering every service payment option, including one-time payments, recurring payments, accumulators, limits, etc. Additionally, it supports a great number of marketing offers, such as service packages, services with minimum usage allowance, linked discounts applicable to multiple services, etc.  Both prepaid and postpaid charging models are available. Along with a billing procedure scheduled to run at regular intervals across the entire subscriber base to generate a single bill for all of a customer’s services, BIS enables on-demand billing runs for individual customers at any time.  

 

Distributed Networks

The solution is geared towards serving communications service subscribers within a multi-region and multi-branch organizational structure. Rates and services can be effortlessly extended to multiple regions or be tailored to the specific needs of an individual region. The result is a seamless environment ensuring enhanced transparency and a consistently high level of service across the operator’s entire network of branches. For example, any of the operator’s corporate customers, including those with offices in different regions, can have a single account to pay for every service such a customer receives.

Technologically, the solution is also well suited to running in a diverse multi-branch environment. Its components communicate with each other via an enterprise service bus (ESB). The ESB is a piece of middleware software that enables information systems to exchange messages in a centralized and unified manner. Assigning master systems that keep reference copies of the data helps avoid conflicts between the distributed components. The solution can run offline (if the database server is unavailable), which is especially important for operators who have networks spanning large territories with a poor telecommunications infrastructure.

Benefits

SCALABILITY

The solution can scale to serve up to 100 million subscribers

MULTI-SERVICE SUPPORT

Perfect for distributed multi-service network operators

END-TO-END AUTOMATION

End-to-end automation of telecom operators’ business processes

MADE IN RUSSIA

100 per cent Russian-made, full regulatory compliance

MANY YEARS OF EXPERIENCE

A proven track record in deploying and maintaining business-critical systems as well as integrating and modernizing telecommunications infrastructures

24/7 SUPPORT

24/7 technical support via a robust network of regional offices

Features

  • Incorporates components for integration into the global telecommunications infrastructure
  • Advanced customer relationship management features covering every step from selling a SIM card to preventing churn
  • A modular structure facilitating maintenance and individual application updates
  • Enhanced reporting features providing corporate customers with custom reports meeting their reporting standards
  • Provides an integrated system for subscriber relationship management that can be made available to every customer care office
  • Ensures transparency in customer relationships by providing customers with My Account functionality
  • Tools for multiple-factor analysis of consumer behavior to allow marketing offers and incentives aimed at network optimization and revenue generation through better subscriber relationships and subscriber retention
  • Allows subscribers to choose how to pay for services from a range of payment options
  • Enables marketing campaigns, new service roll-out and market share management with a set of loyalty, marketing campaign and incentive program management products
  • Enables technology-level infrastructure components to interact with user-level applications via an open API and an integration bus (MBUS/ESB)