Quality

Peter-Service is specialized in developing software for major telecom operators. We focus on a limited number of products with deeply worked-up functionality and open interfaces that allow specific tasks of the customer to be solved completely. The Company is the oldest and a leading supplier of such systems in Russia and the CIS, and we strive in keeping our leadership in these markets and expanding our sales geography. The Company quality management system is certified in compliance with the international standard ISO 9001:2008.

The Peter-Service management policy is aimed at constantly improving the quality of our products and services and the Company management system. In the framework of this, we:

  • always do our best to satisfy our customers, which implies our attention and feedback to their needs, customer satisfaction analysis, expansion of the range of products and services, improvement of their quality, flexible pricing policy;

  • are spear-heading at constantly improving our production and management processes, which means that we regularly analyze the key business processes in the Company, increase their efficiency, introduce new technologies, research and the use of advanced experience worldwide;

  • implement staff carrier development policy, enhancing our specialists' knowledge and qualification, welcoming initiative and creative solutions and the improvement of staff working conditions;

  • get every employee into improving processes for the products and services quality, which pin-pointing personal responsibility of everyone for the quality of his or her work before other colleagues, managers and customers, and encouragement of attentive and friendly attitude to our customers' representatives.

We consider the quality of our products and management system processes the key condition in order to help our customers to make their businesses maximally efficient, to keep our reputation as a reliable partner, to expand our sales markets, to improve the Company's profitability and operational enhancement to respond in the best way to the interests of our customers, personnel, shareholders and the society.

ISO 9001:2008 Certificate

ISO 9001:2008 IQNet Certificate