The First. Russian. Convergent Billing.
For the first time in Russia, the subscribers of fixed and mobile telephony have been transferred into a single convergent billing system. Thus, two critical phases of a joint project of Uralsvyazinform and Peter-Service have been completed by the introduction of a new generation of billing. The third stage, which will take place in the first half of 2010, will transfer subscribers’ broadband access of the Internet into a single system.
The introduction of convergent billing in Uralsvyazinform began in 2007. Subscribers gradually transferred to services in the new system: each month, migrating data from one of the regions. The consistent implementation of the project allowed for a smooth and quiet transition to a single billing for subscribers, without suspending the provision of services. At the first stage, the old and new billing systems were operating in parallel, to verify the correctness of the work and, if necessary, to make adjustments.
Currently, a single, converged billing system serves 3.7 million fixed-line subscribers and 5.7 million mobile subscribers, and in the coming months it will be transferred to all users of Internet access (today - more than 760,000 suscribers).
"As the result of the cooperation between Uralsvyazinform and Peter-Service, a unique billing system was developed, which allows it to serve “in one place "all subscribers for all services and products. Before us, nobody in Russia was doing anything like this, but I'm sure that other versatile telecommunications operators will claim to need the experience. For Uralsvyazinform "convergent billing holds great promise. The connection of subscriber bases allows companies to form throughout the licensed territory a unique selling proposal - dynamic service packages. Their essence is that if the subscriber has two or more services, he receives service and tariff bonuses depending on the volume of consumption (traffic and accrued charges), "- says the Seniour Deputy General Director of OJSC Uralsvyazinform Mikhail Krymsky.
There is also the possibility of introducing a single portal for self-service by all used services, to be placed for the total bill for services. Centralized billing facilitates a unified marketing and pricing policy, allowing to quickly make changes, which dictates the dynamic competitive environment. Thus, Uralsvyazinform receives an effective tool for enhancing customer loyalty.
The decision, which is being implemented in Uralsvyazinform, is unique and enables the convergence by technology access, methods of calculation, and by business segments. Even in Europe, a similar level project has been implemented by only one operator - Swisscom (Switzerland), but it has not yet been completed. The uniqueness of our billing system - this is primarily a single database and a unified tariff system for all types of networks and services throughout the territory of Uralsvyazinform (almost 2 million sq. km.).
It is also important to note that the convergent billing system of Peter-Service has been fully developed by Russia. Looking ahead, we note that the end of the migration of subscriber bases of our partnership with Uralsvyazinform will not only be completed, but will move into a new, even more interesting stage of interaction related to the development of new proposals to subscribers of telecom operators, "- noted the Deputy Managing Director of "Peter-Service" Maxim Samsonov.
About "Peter-Service"
CJSC «PETER-SERVICE» has been a leading developer of solutions for the telecommunications industry since 1992, specializing in the design, implementation and maintenance of OSS / BSS systems for large telecom operators. The head office is located in St. Petersburg. The network of regional offices covers Moscow, Novosibirsk, Krasnodar, Ekaterinburg, Samara and Kiev. The company has completed more than 100 projects for nearly 50 operators in 9 countries around the world, serving more than 100 million subscribers of fixed and mobile communications. Quality Management System is certified to the standard ISO 9001:2008. For more information about Peter-Service contact: http://www.billing.ru/
About Uralsvyazinform
Uralsvyazinform (trademark Utel) is a versatile telecom operator in the Urals region. The company is working in seven regions in the Russian Federation with a total area of 1.9 million square km. with a population of more than 15 million people: the Kurgan, Sverdlovsk, Tyumen and Chelyabinsk regions, Perm Krai, Khanty-Mansi and Yamalo-Nenets Autonomous Areas. Since January 1, 2010 OJSC "Uralsvyazinform has been serving 3.7 million fixed-line subscribers and 5.7 million suscribers of mobile communication, 756,000 broadband users and more than 120,000 subscribers of pay television. More information about the company can be found at the websites: www.usi.ru, www.u-tel.com