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We are pleased to be included in the 2017 Integrated Revenue and Customer Management (IRCM) for CSPs Magic Quadrant Report, which we believe is a validation of our vision on enabling Communication Service Providers to become Digital Service Providers.
What is our vision on how CSP’s can become DSP’s?
Our vision covers the evolution of operators brought on by Digital Transformation.
We believe that Digital Transformation is affecting operators at multiple levels and our digital portfolio is aiming to address the following challenges:
Subscribers that are better informed than ever before and want full personalisation as well as optimal self-care and support “right here, right now” across any channel.
Business pressures for continuous offering differentiation and reducing TtM for new products and services.
The emergence of new business models based on partner ecosystems and data monetisation from new products such as IoT.
End-users expectation for a consistent and persistent experience across all channels.
The need for better engagement throughout the value chain – across suppliers, partners, operators, clients.
Business expectations on efficiency gains through constantly-improving process automation.
We believe Peter-Service’s inclusion into this year’s Magic Quadrant validates our long-term, strategic relationships with our customers and our ability to continuously evolve and deliver value over the last 25 years
Igor Gorkov,
CEO of Peter-Service

We will be providing more details on how our products address these challenges in a series of articles from Peter – Service experts over the next few weeks. We will also look forward to seeing you and telling you more about our vision and our digital portfolio at MWC 2018, Barcelona.

Gartner has placed us in a field of 21 vendors based on completeness of vision and ability to execute. We were positioned furthest in the Niche quadrant for our ability to execute. Peter-Service has broad experience in the BSS market and a unique vision for future expansion to support CSPs digital transformation. But don’t take our word for it!

Download a complimentary copy of the Gartner Magic Quadrant report to see
where IRCM is headed in 2017 and what Gartner has to say about us!